Terms of Service

OVERVIEW

This website is operated by KneeFix. Throughout the site, the terms "we", "us" and "our" refer to KneeFix. KneeFix offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Customer Support Hours:
11:00 AM to 6:00 PM (IST). Kindly contact us during these hours for phone support.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service ("Terms"), including all additional terms, conditions, and policies referenced herein.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you may not access the website or use any services.

Any new features or tools added to the store shall also be subject to these Terms.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction or have given consent for any minor dependents to use this website.

You may not use our products or services for any unlawful purpose or violate any applicable laws.

Any breach of these Terms may result in immediate termination of your access to our services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding payment information) may be transferred over various networks. Payment information is always encrypted during transmission.

You agree not to copy, reproduce, resell, or exploit any portion of the Service without our written permission.

SECTION 3 - ACCURACY OF INFORMATION

We strive to keep all information accurate and up to date. However, occasional errors or omissions may occur.

Information on this website is provided for general information only and should not be relied upon as the sole basis for making decisions.

SECTION 4 - PRODUCTS & PRICING

Prices and product availability may change without prior notice.

We reserve the right to modify or discontinue products or services at any time.

Certain products may only be available online and may have limited quantities.

Please refer to our Return & Refund Policy for return eligibility.

SECTION 5 - BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

You agree to provide complete and accurate billing, shipping, and contact information for every order.

SECTION 6 - OPTIONAL TOOLS

We may provide access to third-party tools "as is" without warranties or guarantees.

Your use of such tools is entirely at your own risk.

SECTION 7 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of those third-party websites.

SECTION 8 - USER FEEDBACK

If you submit feedback, reviews, suggestions, or comments, you agree that we may use, edit, publish, or distribute them without restriction.

You agree not to submit unlawful, abusive, misleading, or harmful content.

SECTION 9 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 10 - ERRORS & OMISSIONS

Occasionally, information on our website may contain typographical errors, pricing inaccuracies, or omissions.

We reserve the right to correct such errors and cancel orders if necessary.

SECTION 11 - PROHIBITED USES

You may not use this website:

  • For unlawful purposes
  • To violate intellectual property rights
  • To transmit malicious software
  • To collect personal information without authorization
  • To interfere with website security
  • To engage in fraudulent or abusive activities

Violation of these Terms may result in termination of your access.

SECTION 12 - DISCLAIMER OF WARRANTIES

Our products and services are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted, error-free service or specific results from using our products.

SECTION 13 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, KneeFix, its owners, employees, affiliates, and service providers shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless KneeFix, its affiliates, employees, and service providers from any claims arising from your breach of these Terms or violation of applicable laws.

SECTION 15 - SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 16 - TERMINATION

These Terms remain effective until terminated by either you or us.

We reserve the right to terminate access to our services if these Terms are violated.

SECTION 17 - ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and KneeFix regarding the use of this website.

SECTION 18 - GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of India.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to modify these Terms at any time.

Continued use of our website following any updates constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us at:

Email: support@kneefix.in